Create and edit discounts from your online Square Dashboard or from the Square app. After you’ve set up discounts, learn how to apply them at checkout.

Keep in mind, the Federal Trade Commission (FTC) prohibits misleading “former price comparisons.” If you advertise or promote item(s) at a discounted price, it’s your responsibility to ensure you’re meeting the FTC’s guidelines.

We recommend you reach out to a legal expert if you have questions about the FTC’s guidelines.

Create and Edit Discounts

Square App

  1. Tap the three horizontal lines > Items.
  2. Tap Discounts > Create Discount or select a discount to modify.
  3. Enter the discount details and tap Save.

You can edit the name and percentage or dollar amount of manual and automatic discounts from the app. To set and edit rules for automatic discounts, sign in to your online Square Dashboard. Discounts can also be deleted from the Square app.

Online Square Dashboard

  1. Visit Items > Discounts in your online Square Dashboard.
  2. Click Create New Discount.
  3. Enter the discount details > Save.

Note: If you’d like to create a variable discount so you can enter the amount at checkout, leave the Amount field blank.

Create Automatic Discounts

Create automatic discounts for specific items and categories, daily specials like happy hours, or limited time offers.

Note: At this time, automatic discounts can only be created from your online Square Dashboard.

Create Automatic Item or Category Discounts

  1. Visit Items > Discounts in your online Square Dashboard.
  2. Click Create New Discount.
  3. Enter the discount details.
  4. Toggle on Auto Apply to Items and Categories.
  5. Click Select Items to apply discounts to certain items or categories automatically.
  6. Choose up to 100 individual items or categories and click Done. To select all items, select the checkbox next to the Items heading.
  7. Save.

Create a Recurring Discount

  1. Visit Items > Discounts in your online Square Dashboard.
  2. Click Create Discount to add a new discount.
  3. Enter the discount details.
  4. Toggle on Auto Apply to Items and Categories.
  5. Click Select Items to apply discounts to certain items or categories automatically.
  6. Choose up to 100 individual items or categories and click Done. To select all items, select the checkbox next to the “Items” heading.
  7. Toggle on Set Schedule.
  8. Set the days of the week and times of day this discount is available.
  9. Click Save.

Create a Limited Time Discount

  1. Visit Items > Discounts in your online Square Dashboard.
  2. Click Create New Discount.
  3. Enter the discount details.
  4. Toggle on Auto Apply to Items and Categories.
  5. Click Select Items to apply discounts to certain items or categories automatically.
  6. Choose up to 100 individual items or categories and click Done. To select all items, select the checkbox next to the “Items” heading.
  7. Toggle on Set Date Range and select dates to create a limited time discount.
  8. Click Save.

Create and Manage Promo Codes for the Online Store

To create a promo code – a discount for online purchases – for your customers to add to their online orders:

  1. Visit the Items section of your your online Square Dashboard > Discounts.
  2. Click Create Discount to add a new discount or select an existing one to update.
  3. Toggle on Passcode Required to restrict the ability to apply the discount to certain employees.
  4. Toggle on Make this discount available in your online store to allow customers to apply a promo code to their order.
  5. Enter the promo code details:
    • Name: Enter your promo code name. This code will be used by your customers at the time of the sale to trigger the discount.
    • Start/End Date: Choose the timeframe the discount will be accepted.
    • Quantity: You can choose one of two options for discount application: Allow for an unlimited amount to be applied, or, only allow a set amount.
  6. Click Save.

Note on quantity: If you opt to allow a limited number of uses, updating the quantity will work retroactively.

It’s important to note that online store discounts apply to the entire sale and are not available with auto apply discount rules at this time.

For example: Let’s say you limit the number of times a discount can be applied to 10. If 2 customers use this discount, and you later update to only allow the discount to be applied 8 times, only 6 will remain available for your customers to use in the future.

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