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Square Stand Kit Setup Guide

Square Stand works with any of Square’s point-of-sale software solutions, including the Point of Sale app. Square Stand is compatible with the following iPad models. Please ensure you select the correct model for your iPad when purchasing:

  • iPad (8th generation 2020)

  • iPad (7th generation 2019)

  • iPad Pro 10.5”

  • iPad Air (3rd generation 2019)

The Square Stand is not compatible with the following iPad models:

iPad Air

  • iPad Air (1st generation 2013)
  • iPad Air 2 (2014)
  • iPad Air (4th generation)

iPad

  • iPad (6th generation 2018)
  • iPad (5th generation 2017)
  • iPad 4
  • iPad 3
  • iPad 2
  • iPad (1st generation)
  • iPad mini (all versions)

iPad Pro

  • iPad Pro 12.9”
  • iPad Pro 11”
  • iPad Pro 9.7”

When ordering your Stand from Square Shop, ensure you know which iPad model you have so we can pair you with the correct version of Stand. If you’re not sure, you can find out what iPad model you have in the Apple Support Centre.

Let’s get set up

What You Need to Get Started

  • Internet access

Follow these steps to assemble your kit:

Step 1. Connect to Wi-Fi

Connect to the Internet

Head into the Wi-Fi settings on your iPad, choose your router’s network, and wait a few seconds for the signals to communicate. If you’re having trouble connecting, unplug the router’s power cord and Ethernet cable, then plug everything back in.

Step 2. Download our free point-of-sale app

If you haven’t already, download Square Point of Sale from the App Store to your iPad.

Step 3. Secure your iPad

Secure your iPad

Be sure your Square Stand is connected to the USB hardware hub (included) and plugged into a power socket. Slide your iPad into Square Stand, and secure it by inserting the included security pin into the headset jack.

Learn how to mount your Square Stand in our Support Centre.

Step 4. Connect what you need via USB

Connect what you need via USB

Plug your Dock for Square Reader into the USB hardware hub that comes with your Square Stand. If you already have compatible USB accessories you would like to use, plug them into the USB hardware hub as well.

Step 5. Slide in your Square Reader

Insert your Square Reader into the Dock for Square Reader. The dock powers your reader.

Step 6. Set up your cash drawer (optional)

If you already have a compatible cash drawer that you would like to use with your Square Stand, find your interface cable. The larger end plugs into the bottom of your cash drawer, and the smaller end plugs into the DK port on the back of your receipt printer.

Your Square app is designed to automatically open the cash drawer after every cash sale. You can also use the included manager keys to manually open the cash drawer.

Connect your cash drawer

Step 7. Connect your kitchen printer (optional)

Connect your kitchen printer

If you already have a compatible Ethernet printer, you can connect it to your Square Stand. Connect one end of the Ethernet cable into your kitchen printer and the other end into another of your router’s output ports. Plug your printer into a power source, then switch on the power.

Step 8. Add paper to your printer(s)

Lift the lever on the top-right side of your printer, open it up, and rest the printer paper inside. The trick is to keep the roll underhand, leave a little slack, and then shut the top with some paper sticking out. Once you get a solid green light, it’s good to go.

Step 9. Test it out

Test it out

Open your Square Point of Sale app.

Tap More Settings > Hardware > Printers. From here, you’ll be able to create printer stations. Select your printer from the list and make sure to turn on Receipts, In-Person order tickets, Online order tickets, Order Ticket Stubs and/or Void Tickets.

Then tap Cash Drawers, select your cash drawer, and tap Test Cash Drawer to make sure it pops open automatically.

Then tap Bar Code Scanners and make sure your scanner appears in the list of connected devices. Test it by scanning a bar code.

If you need any additional assistance, read more on how to troubleshoot Square Stand.