System updates

We’re experiencing issues that may affect your Square services. We’ll continue to update our status page with more information.

Back to Home

PayPal Troubleshooting

If you run into an error while connecting your online store to PayPal, you may need to make some changes to your PayPal account settings to complete the setup process. This guide walks you through these short extra steps, so you’ll be up and running in no time.


Step 1: Log in to your PayPal account and go to Profile > Website payments. Locate the API access section and click the ‘Update’ link.


Step 2: Click ‘Grant API permission’ under the Pre-built payment solution section.


Step 3: Paste the following text into the Third-Party Permission Username field, then click Lookup:


Step 4: Enable the following options under Available Permissions, then click Add:

  • Use Express Checkout to process payments

  • Issue a refund for a specific transaction

  • Authorise and capture your PayPal transactions

  • Obtain information about a single transaction

  • Issue a refund for any prior transaction

That’s all you need to do in your PayPal account. Head back to the Store > Setup > Checkout page in your Weebly account to finish connecting PayPal.


When prompted, tick the box to confirm you’ve granted permission through PayPal and click Done.

Your PayPal account should now be connected, and you can begin accepting payments through your online store.

Note: If you disconnect your PayPal account, you will need to go through this process again before you can reconnect.

Can't find what you need?