System updates

We’re experiencing issues that may affect your Square services. We’ll continue to update our status page with more information.

Home>Customer Management

How Customers Can Unsubscribe From Square Marketing Emails

Square Marketing allows sellers to send promotions, announcements, event invitations and even vouchers to their customers.

Note: Only a Square business that you have directly provided your email address to has access to that personal information.

Square doesn’t share your contact information with sellers who you have not directly given it to.

Unsubscribe from a Square Seller’s Marketing emails

You can unsubscribe from a Square business’s emails from the footer of any email you’ve received from Square. To do so:

  1. Click Update My Communication Preferences at the bottom of your email.

  2. Select 'I do not want to receive emails from any merchants'.

Receiving Sellers’ Marketing Emails

A Square Seller can send you a Marketing email if you provided them with your email address through specific channels, including but not limited to:

  • Email collection through a website or online purchase.

  • Writing your email address on a sign-up sheet.

This Square Seller will then have your email address saved.

Learn more about Square’s Privacy Policy.

Can't find what you need?