System updates

We’re experiencing issues that may affect your Square services. We’ll continue to update our status page with more information.

Back to Home

Send an eGift Card

Square sellers have the option to sell digital gift cards to their customers via a unique order site or through Square Point of Sale.

Send an eGift card

To purchase and send an eGift card to an individual or to yourself:

  1. Visit the Square seller’s eGift Card order page.

  2. Select the gift card design you’d like to send.

  3. Select For one individual.

  4. Select an eGift Card amount.

  5. If applicable, enter a promotion code.

  6. Enter your name and email address.

  7. Add a personal message for the recipient.

  8. Enter the recipient’s name and email address for delivery, or toggle on Send this card to myself.

  9. Enter the quantity of gift cards you’d like sent.

  10. Select whether you’d like this eGift Card sent instantly or on a future date > Checkout.

  11. Enter your payment card details at checkout, confirm order details > Place Order.

To purchase and send an eGift card to an multiple people all at once:

  1. Visit the Square seller’s eGift Card order page.

  2. Select the gift card design you’d like to send.

  3. Select For multiple people.

  4. Select an eGift Card amount.

  5. If applicable, enter a promotion code.

  6. Enter your name and email address.

  7. Add a personal message for the recipients.

  8. Enter or copy and paste a list of your recipient’s email addresses into the Delivery details section. Each email address needs to be separated by a comma.

  9. Enter the quantity of gift cards you’d like each recipient to receive.

  10. Select whether you’d like this eGift Card sent instantly or on a future date > Checkout.

  11. Enter your payment card details at checkout, confirm order details > Place Order.

After you complete your order the recipient(s) will receive the eGift Card to the email address(es) entered. From the email, recipients can view the eGift Card 16-digit redemption code, and click View Your eGift Card to associate it to a phone number for faster checkout at the Square business.

To send an eGift card from a group of contributors to an individual as a gift:

  1. Visit the Square seller’s eGift Card order page.

  2. Select the gift card design you’d like to send.

  3. Select Group gift card.

  4. Select the amount that you’d like to contribute. Other contributors will also have the option to send a custom amount.

  5. If applicable, enter a promotion code.

  6. Enter your name and email address.

  7. Add a personal message for the recipient.

  8. Enter the recipient’s name and email address for delivery.

  9. Select the date you’d like the eGift card to be sent to the recipient.

  10. Enter additional contributor’s email addresses separated by commas.

  11. Add an invitation message and suggested contribution amount to contributors > Checkout.

  12. Enter your payment card details at checkout, confirm order details > Place Order.

After checkout, contributors will receive an email asking them to contribute to the eGift card. From there, they’ll be able to load funds online. To add more funds to the eGift card, you can View group gift to make an additional contribution, or copy and paste the Share link and share it with individuals so that they can contribute to the gift. 

Redeem an eGift Card

When you’re ready to use your eGift Card with the Square seller, simply provide the cashier the 16-digit eGift Card number to process the payment. This can be found in the original email you received containing your eGift Card.

Note: If you did not receive the email with the eGift card, check your junk mail and spam folders. If you still can’t find the email or you no longer have access to the email inbox the eGift card was sent to, contact the Square seller and ask for them to resend the eGift card to a different email address. Square sellers can resend eGift cards and update recipient email addresses via their eGift Card Dashboard.

If you’ve added your phone number via your eGift Cards details page, you can also give the cashier your email address or phone number at checkout to search your eGift Card.

Manage your eGift Cards

You can check your current gift card balance online by clickingView your Gift Card from your original eGift Card email, or you can tap the Manage your Square gift cards link from your eGift Card to manage all of your gift cards from your Square profile.

From your Square profile, click the gift card and select View gift card details to load funds,  view the balance, view additional redemption details or transfer the balance.

To reload your gift card:

  1. From the Gift Card, click Reload card.  

  2. Provide your gift card number and PIN, if applicable. If your gift card does not have a PIN, tick I don’t have a PIN.  

  3. Choose an amount to add to your gift card and add a promo code if applicable, then click Continue.

  4. Provide your payment details, confirm your order details and click Pay with Card

If you use an iOS device, you can also manage your eGift cards by adding them to your Apple Wallet. To add cards to your Apple Wallet, tap the Add to Apple Wallet button located in the original eGift card email. 

Note: In order to add a gift card to your Apple Wallet, the seller must have the Apple Wallet integration enabled.

If you use an iOS device, you can also manage your eGift cards by adding them to your Apple Wallet. To add cards to your Apple Wallet, tap the Add to Apple Wallet button located in the original eGift card email. 

Note: In order to add a gift card to your Apple Wallet, the seller must have the Apple Wallet integration enabled.

Combine Multiple Gift Cards

Customers may have multiple cards from your business. They can combine multiple cards into a single gift card for easier redemption through their Square profile.

Customers can combine gift cards from the same business by using these steps:

  1. Log in to your Square profile.

  2. Select one of the multiple gift cards and select Transfer balance.

  3. Enter the transfer details and select which cards to combine, then click Transfer balance

Note: Customers can also combine a new gift card with an existing gift card. They will just need the 16-digit card number. Square eGift Cards do not expire.

Learn more about Square Gift Cards.

Can't find what you need?