An Account Administrator is any employee you grant full access to your account. To create a new Account Administrator:
- Follow the steps outlined above to create a new employee.
- Click Role > Select Administrator.
- Click Save.
An Authorised User is someone that you’ve designated to have access to some of your account information and transaction details. Once someone has been added to your account as an Authorised User, they will be able to call Customer Support and take limited actions on your account.
You’ll need the following information about the authorised person available:
- Full name
- Month and day of their birth
Once you’re ready, call Customer Support and our Support team will guide you through the process.