If your customer or a payment card isn’t present, or your reader is not working, you can manually enter your customer’s card details on a supported mobile device, or send an invoice from your online Square Dashboard or mobile device.
How Much Does Square Charge for Manual Entry?
For manually entered transactions, Square’s fee is 2.5% per transaction. Learn more about Square’s fees.
Steps to Manually Enter Payments From Your Square App
- Make a transaction by adding items or entering custom amounts using the keypad. Change the quantity, add a note or remove an item by tapping it within your cart or ‘Current Sale’.
- Tap Charge.
- Tap Credit or Debit Number to enter the card number, expiry date, security code and the customer’s postcode.
- Tap Charge. If want to cancel the payment, tap the arrow in the upper left-hand corner to return to the previous screen.
- If your customer is present, ask them to sign with their finger. If you’re using an Android device, you’ll skip the signature screen entirely. If tipping is enabled, your customer can leave a tip. You can write Phone or Internet Order in place of a signature when your customer is unavailable to sign.
- After selecting Continue, enter your customer’s preferred receipt delivery method.
Tap New Sale to take another payment.
Take a Payment with Virtual Terminal
You can process payments from your computer with Virtual Terminal:
- Log into your online Square Dashboard.
- In the left pane, navigate to Virtual Terminal > Take a Payment.
- Enter the payment details provided by your customer.
- Click Charge.
Once you see Payment Successful, you are all set and you can view your payment in your Dashboard Sales Report.
Required Information for Manual Entry
We require all of the following information for transactions entered manually:
- Complete card number
- Expiration date
- Security code/CVV
- Billing postcode
If any piece of information is entered incorrectly, the card will be declined. If the card numbers entered turn red, review Square’s payment troubleshooting.
Learn how merchants protect themselves from fraud and chargebacks with safety tips for manually entered transactions.