Manage Your Square Appointments Subscription

To upgrade your Square Appointments plan:

1. Go to Account & Settings from your online Square Dashboard.
2. Click Business information > Pricing & Subscriptions.
3. Under “Subscription Pricing,” click Manage next to your Square Appointments plan.
4. From here, you can choose to upgrade to the Plus or Premium plan.

Note: If you do not have a payment method on file, you can also add this through the subscription flow.

When you first transition from Square Appointments Free to Plus or Premium, you’ll initiate your free 30-day trial. You will have full access to the features in that plan.

Learn more about Square Appointments plans, pricing and features.

Note: No payment information will be required during your free trial, but if you decide to keep your plan, you’ll be charged a monthly subscription fee for each location.

You can choose which locations you would like to allow access to Square Appointments Free, Plus or Premium.

To manage locations for your Appointments plan:

1. Go to Account & Settings from your online Square Dashboard.
2. Click Business information > Pricing & Subscriptions.
3. Under “Subscription Pricing,” click Manage next to your Square Appointments plan.
4. Click Manage locations then tick or untick the relevant locations.
5. Click Apply to locations.

You can pause all of your subscriptions to Square products for up to three months. Similar to a cancellation, each pause is managed per individual subscription.

To pause your Square Appointments subscription:

1. Go to Account & Settings from your online Square Dashboard.
2. Click Business information > Pricing & Subscriptions.
3. Under “Subscription Pricing,” click Manage next to the appropriate subscription.
4. Click Pause Subscription.
5. Choose your resume date, then click Confirm pause.

When you pause your subscription, you will still have access to paid Square Appointments Plus or Premium features until the end of your current billing cycle on the date listed. You won’t be charged while your subscription is paused. You can resume at any time while paused, and your data will still be right where you left it.

To switch back from Appointments Plus or Premium to the Free plan:

1. Go to Account & Settings from your online Square Dashboard.
2. Click Business information > Pricing & Subscriptions.
3. Under “Subscription Pricing,” click Manage next to the appropriate subscription.
4. Select Appointments Free as the plan you wish to downgrade to and follow the steps to complete the downgrade.

Note: If you have multiple locations, when downgrading from Appointments Plus or Premium plan to Appointments Free, you can select which location you would like the Free plan to be applied to.

Your subscription will automatically end, and you will not be charged for the Appointments Plus or Premium plan in the next billing cycle.

Note: You can also pause your subscription for up to three months – you won’t be charged during this time. Resume your subscription at any time and pick up where you left off.

To learn more about pausing subscriptions, visit our Pause Subscription FAQ.

Customers cannot directly resubscribe to a different paid plan from the one to which they previously subscribed. For example, if you had a free trial of Square Appointments Plus and your free trial ended, you can only directly subscribe to Square Appointments Free or Square Appointments Plus.

To upgrade to your plan after your free trial ends:

1. Log in to your Square Dashboard, click Account & Settings > Pricing & subscriptions and subscribe to Square Appointments Free.
2. Under Subscriptions, click Manage next to your Square Appointments Free plan.
3. From here, you can upgrade to Square Appointments Plus or Premium.

To disable your Appointments plan whether you are subscribed to our Free, Plus or Premium plan:

1. Go to Account & Settings from your online Square Dashboard.
2. Click Business information > Pricing & Subscriptions.
3. Under “Subscription Pricing,” click Manage next to the appropriate subscription.
4. Select Unsubscribe and follow the steps to completely disable your account.

After unsubscribing, your Square Appointments online booking website will be disabled and customer reminders will no longer be sent. Your subscription will automatically end, and you will not be charged for the Appointments Plus or Premium plan in the next billing cycle.