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Fresh KDS and Square

FreshKDS is a Square-compatible kitchen display system that can be used with or in place of order ticket printers. Install the Fresh KDS app on a compatible iOS or Android tablet to display current orders in your kitchen. 

Note: Only orders made through the latest version of Square Point of Sale on the iPad integrate with the Fresh KDS app.

Get Started with Fresh KDS

  1. From your online Square Dashboard, visit  Apps or visit the Fresh KDS website.

  2. On your dashboard, click Get Started next to Fresh KDS. 

  3. Create an account with Fresh KDS.

  4. Select your subscription plan. 

  5. Install the Fresh KDS app from on your display tablet. 

  6. Connect your display tablet to Square Point of Sale, just like setting up a kitchen ticket printer, to send order tickets to the Fresh KDS app. Make sure the devices running the Square Point of Sale app and the Fresh KDS app are on the same Wi-Fi network.

Learn more about connecting Square with Fresh KDS and compatible tablets.

Note: If you manage multiple locations from your Square account, you’ll need to enable this app for each location you wish to use this with integration.

Pricing

Fresh KDS requires a monthly subscription. When you select your preferred subscription plan from the Fresh KDS website, you’ll need to select the number of screens.
Note: Pricing listed on the Fresh KDS website is displayed in USD.

Fresh KDS features, services and plan changes are managed through Fresh KDS directly. Head to your Fresh KDS dashboard if you need to upgrade or downgrade your subscription plan.

Recommended Tablets

Fresh KDS recommends the following tablets for running their application:

Android

10.5” Samsung Galaxy Tab S5E
10.1” Samsung Galaxy Tab A
10.1” ASUS ZenPad

iOS

iPad Air
iPad Air 2
iPad 5th generation
iPad 6th generation
iPad 7th generation
iPad mini 2
iPad mini 3
iPad mini 4
9.7” iPad Pro
10.5” iPad Pro
12.9” iPad Pro 1st generation
12.9” iPad Pro 2nd generation
11” iPad Pro 3rd generation
12.9” iPad Pro 3rd generation
12.9” iPad Pro 4th generation

Note: Fresh KDS is for tablets only, and will not work on iPhones.

Troubleshoot Wi-Fi Issues

The Square Point of Sale and Fresh KDS integration requires a strong Wi-Fi signal to function properly. A weak Wi-Fi network configuration can cause: 

  • A printer (or kitchen display system) to disconnect from the Square Point of Sale app.

  • A printer not to appear within the Square Point of Sale app.

  • Some order tickets not to be sent to the desired printer or kitchen display.

Some Square merchants have found the following troubleshooting tips helpful:

  • If you share your network with many devices, create a separate Wi-Fi network using a dual band router. 

  • Create a Wi-Fi bridge to amplify your Wi-Fi signal. 

  • If you’re using an old router, replace it. Old routers may start to malfunction and cause issues with your network connectivity. 

If you have additional questions, contact us.

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