When you sign up for Square and your account is activated, we’ll ship you a Square magstripe reader for free.
Reader Shipping Time
You should receive your reader within 5 - 7 days. Readers are first sent out by DHL, which delivers them to Canada Post for local delivery. You’ll get a confirmation email when your reader is shipped. You can also track your orders from your online Square Dashboard.
Order an Additional Reader
- Sign in to your online Square Dashboard and click “Order a Reader“ in the lower-left corner.
- Add your shipping address and click “Send me a free reader.”
Order from the App
- Tap: or the down arrow at the top of the Square Register:
- From an iPhone or Android device, tap Help. On the iPad, tap Help > Support.
- Tap Reorder Reader.
- Confirm or edit your shipping address > tap “Send me a free reader.”
Order Multiple Readers
If you need more than one additional reader, contact us.
When you add employees, they can request a reader during signup, so there’s no need to request extras on their behalf.
You can order Square stickers and a table tent from your online Square Dashboard.
Buy a Reader from a Retail Store
Magstripe readers are available at participating retail locations. When you purchase a reader, keep the following in mind:
- They cost $10 up front, but come with a $10 redemption code. Once you enter the code we’ll send $10 to your linked bank account.
- One redemption code can be claimed per Square account. If you purchase more than one reader, contact us with the redemption codes and we’ll review your case.
- If an employee has purchased a reader from a retail location, the reader credit is sent to the bank account linked to the primary Square account holder. Contact the primary account holder for reimbursement.
- If you weren’t approved to accept credit cards, you’re still able to link your bank account and redeem the credit.