- Articles
Do You Have a Holiday Bargain Hunter Strategy?
Here’s what you need to understand about bargain hunters, and how to meet their expectations and capture their interest this holiday season – and beyond.
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Omnichannel vs. Multichannel: What They Are and How They Differ
Learn how to create a strong customer experience using omnichannel and multichannel commerce.
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How to Protect Your eCommerce Business from Fraud
We want to make sure you’re equipped to take full advantage of growth opportunities while managing the risks that come with taking eCommerce payments. We’ve broken down the steps you can take to safeguard your business, and compiled a checklist.
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Customer Retention Guide: How to Maintain a Strong Customer Base
Learn the key metrics for measuring customer retention and how to keep people coming back.
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How to Improve Your Checkout Counter and Customer Experience
Did you know your checkout counter can increase business sales? Here are a few ideas to inspire your checkout experience.
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Is It Time to Add a Customer Loyalty Program?
Customers are more likely to shop at stores with loyalty programs. Do you have one?
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How to Define and Analyze Your Target Market
To best serve your customers, you have to know who they are. Here’s how to determine who your core group of customers is.
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The Art of Balancing Regular and Walk-In Appointments
What walk-in policy are you implementing at your salon? Find out how to manage walk-in appointments and build client relationships.
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Square's Hosted Checkout — Set Up an Online Payment Form Today
Square Checkout is a one stop e-commerce integration.
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Keep Up with Technology to Make Your Small Business More Successful
If you are not staying up to date on the new trends in technology, your small business could suffer. Here are some essential tips to help keep your customers happy and your small business grow.
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Local Searches Are Up — What That Means for Your Business
As more people search for businesses near them, use these steps to get customers to walk through your door.
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4 eCommerce Trends to Watch in 2019
How will technology change the way people shop? Check out these predictions and make sure you’re ready to shift with your customers.
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Preparing for the Holiday Returns Season
Preparing for the holiday returns season is as vital as getting stocked up and ready for the explosive sales period.
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How to Take Payments at Your Healthcare Practice
Patients want a range of payment options to cover their healthcare costs — online, in-app or in-person. Here’s how your practice can provide them all.
- Articles
Square Appointments Now Integrates with Instagram and Reserve with Google
To help you get more customers through the door, Square Appointments now integrates with Instagram and Reserve with Google.
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5 Reasons to Choose Square Over e-Transfer
You need to run your business as efficiently as possible, credit card payments with Square just might be better than e-Transfer for running your business efficiently.
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5 Tips for Successful Customer Interactions
Looking for ways to keep your customers coming back? Try these 5 tips.
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Introducing the Square Appointments App—Stay on Top of Your Schedule from Anywhere
Easy Online Scheduling Software for Managing Appointments, Anytime, Anywhere.
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Three (Tactful) Ways to Get Clients to Pay Outstanding and Overdue Invoices
Overdue invoices? Here are our tips for getting clients to pay their invoices on time.
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Make Scheduling Appointments Easy for Your Customers
Customers like to plan ahead so offering the option to easily book an appointment for services can give you the edge over your competition.
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How Ugly Photos Can Affect Your Business, and How to Combat Them
First impressions matter, and when bad images of your business end up online, they have the power to deter prospective customers.
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How to Celebrate Dads
Honouring Dad is a big deal - and big business.
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5 Last-Minute Ways to Celebrate Moms This Mother's Day
Moms don’t get nearly enough gratitude, which makes it all the more important to properly honour and celebrate them on Mother’s Day.
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4 Essential Steps to Get Cleaning Contracts
Landing cleaning contracts is a great way to guarantee work, stabilize your revenue and grow your business. Learn the four steps to get cleaning contracts.
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Chargeback 101: Credit Card Chargebacks Explained
A chargeback happens when a customer disputes a charge from your business and asks the card issuer to reverse it. Here are the most common chargeback culprits.
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What Consumers Want from their Local Business
Consumer appetite to shop locally is strong.
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Buy-Online-Pickup-in-Store (BOPIS) Might Be the Thing You Need
Consumers are taking advantage of both online and in-person retail services.
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Why You Might Want to Use a Contract for Your Next Transaction [Template]
And how to put a contract in place.
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How to Maintain Customer Relationships and Build Loyalty
63 percent of customers are loyal to a business because of great customer service.
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How to Protect Your Business from Non-Fraud Chargebacks
A chargeback, or dispute, is something that your customers can initiate when they are unhappy with a credit card payment you processed.
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What Does Your Square Receipt Look Like to Your Customers?
A Square receipt isn’t just any old receipt. It’s a powerhouse, packed with touchpoints for your customers to engage with you and your business.
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Get Essential Customer Feedback Through Your Receipts
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Here's Why You Should Reconsider Writing Down Customer Information
If you’ve been writing down customer information at your business, here’s why you may want to consider new customer management practices.
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How to Optimize Salon Scheduling
Scheduling conflicts and lost appointments can be a headache for a salon owner. To avoid these situations, here’s how to create an effective salon schedule.
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3 Easy Ways to Make Your Regulars Feel Special
Regular customers are great for business. Here are three simple ways to make your repeat customers feel special and appreciated.
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Cut Down on Appointment Stress With These Calendar Management Strategies
Calendar management is an important aspect of your business. Here are some strategies to better your appointment scheduling process
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