The future of restaurants is here – and customers are at the heart of it. From fine dining to quick service, from new payment options, to a continued emphasis on delivery, the restaurant industry is building experiences for an ever-evolving future. These creative business owners are meeting customers where they are, embracing technological advances and building loyal communities of fans across channels.
To understand where Australia’s restaurant industry is headed, we worked with YouGov Research to survey 500 restaurateurs and 1,000 diners. We also gathered insights from successful Square sellers and leading industry experts. Restaurant owners shared what the future looks like from their point of view, as the people seeing firsthand how the industry is changing are also the ones innovating to make it even better.
The Square Future of Restaurants report explores the issues Australian restaurants care about today and tomorrow, along with the cutting-edge tools and strategies that are helping them get there.