The Future of Restaurants Report: 2022 Edition

Download the 2022 Future of Restaurants report.

Uncover the top trends that are shaping 2022 and 2023 for Australian restaurant owners and their customers.

The future of restaurants is here – and customers are at the heart of it. From fine dining to quick service, from new payment options, to a continued emphasis on delivery, the restaurant industry is building experiences for an ever-evolving future. These creative business owners are meeting customers where they are, embracing technological advances and building loyal communities of fans across channels.

To understand where Australia’s restaurant industry is headed, we worked with YouGov Research to survey 500 restaurateurs and 1,000 diners. We also gathered insights from successful Square sellers and leading industry experts. Restaurant owners shared what the future looks like from their point of view, as the people seeing firsthand how the industry is changing are also the ones innovating to make it even better.

The Square Future of Restaurants report explores the issues Australian restaurants care about today and tomorrow, along with the cutting-edge tools and strategies that are helping them get there.

Inside the Future of Restaurants report, you’ll find:

foc-search-icon An analysis of the top restaurant trends for 2022: From automation tools to innovative supply chain solutions, learn which tools, technologies and trends are remaining strong in 2022 and onwards.

foc-tools-icon Tools and strategies to help you bring all of these ideas to life: Hear from Square restaurant experts about the most innovative trends they’re seeing across the restaurant industry in 2022, and how they might evolve into the future.

foc-pie-icon Industry insights from Square restaurant experts: Read first-hand stories and insights from fellow restaurateurs about how they’ve adapted for a new way of operating and innovated for the future.

foc-burger-icon Real-life examples from successful Square restaurant owners: Learn how Square Sellers are tackling these challenges in real-time and their plans for the future.

77%

of restaurants said they felt optimistic about being able to thrive over the next 12 months.

97%

of restaurants believe automation technology will help fill critical gaps in their business.

45%

of Australian customers say some form of digital payment, for example contactless, pay-at-the-table or QR codes is their preferred way to pay.

Unlock the rest of these insights and trends by downloading the full Future of Restaurants report.

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