Telling stories through food at KOI Experiential

“It’s not just eating food, it’s an experience of going into your memories.”

You may know him as MasterChef’s Dessert King, but Reynold Poernomo is here to show you he can do far more than just sweets. Say hello to his new flagship restaurant KOI Experiential, a multi-sensory edible journey through memories, flavours, stories, and colours.

“It’s my own little playground, where I can really get diners excited and make them feel like kids again. It’s where I can go crazy with my concepts and creativity.”

— Reynold Poernomo,
    Co-Founder, KOI Dessert Bar & KOI Experiential

Reynold Poernomo

Cake orders made easy.

KOI has been using Square Online to take celebration cake orders for years. With it, they’re able to plan ahead and make sure they have enough staff and materials to fulfill all their orders.

  • Manage multiple locations
  • Accept pickup and delivery orders for a future time
  • Allow your customers to customise their order (e.g. add a personalised message to your cake)
  • Accept all major cards, PayPal, Apple Pay, Google Pay, AfterPay, and Square Pay

Learn more about:

PD03875 - sidebar icons sq online Square Online

“Square allows us to understand our customers better, not just where they shop but how consistently they come back, what they’re celebrating, and whether it’s going to be online in our stores.”

⁠⁠— Reynold Poernomo,
    Co-Founder, KOI Dessert Bar, KOI Experiential

Smooth, sleek payment experiences.

Clunky, outdated equipment can be an eyesore — especially in a well-designed place like KOI. Square hardware has a modern, sleek look that complements any countertop.

  • Variety of hardware available
  • Clean lines for a clutter-free look
  • Easy, intuitive user interface

Learn more about:

PD03875 - sidebar icons sq hardware Hardware

Gift cards.

KOI uses eGift cards as an easy way to boost sales, keep customers returning, and open the doors to new clients. Purchasers can choose from pre-set amounts or customise their own.

  • Online (eGift) or in-store (physical card) options
  • Simple to set up and track in Square Dashboard
  • Easy to sell, redeem and reload
  • Offer promo codes for discounts and special offers

Learn more about:

PD03875 - sidebar icons sq gift cards Gift Cards

“I feel like Square is constantly evolving and changing, and as we are, as creatives, we’re evolving and changing too, so we grow together just as much as Square will.”

— Reynold Poernomo,
    Co-Founder, KOI Experiential

We’re here for you

Visit these additional Square resources for more information or get in touch with questions.