It is our company policy to perform system diagnostic's on every device to properly insure that the correct repair is done. If you approve the repair the charge is waived.
No need to unhook your devices, let the professionals remotely connect to you. Once we are connected, you can watch while we work to service your computer. The remote repair service is perfect for things like malware/virus removal, driver installation/updates, operating system tune-ups, printer & device setup or many other services.